AI & Automation

AI Agents

We build AI agents that answer customer and staff questions using your own approved content (FAQs, product information and policies) on your website, in support channels or inside internal tools, always with a way to reach a person.

AI Agents
AI Agents
by Proximal Innovation
100+
projects delivered
What's included

Everything you need, delivered end to end

Grounded in your content

Answers drawn from your own documents so responses stay consistent with your policies.

Customer support

Resolves routine questions around the clock and collects details for your team.

Internal assistants

Helps staff find procedures, product details and account information fast.

Oversight built in

Human handover, conversation logs and regular review of answers.

Customer data used by an AI agent stays within the client's systems and approved providers and is processed under the client's privacy policy.

How we deliver

From first call to live system

Discovery and scoping
Design and planning
Build and test
Launch and training
Support and growth
10+
Years of experience
100+
Projects delivered
70+
Active clients
50+
Systems in production
20,000+
End users served
99%
Platform uptime
10
Engineers and specialists
Start a project

Ready to talk about AI Agents?

Tell us about your goals. We'll help you plan, build and run the technology to get there.

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