Engineering software that powers organisations
Custom platforms, ERP, CRM and cloud infrastructure designed, built and run by one accountable team in Nairobi.
Put AI agents to work for your customers
AI assistants and chatbots that answer from your own knowledge, around the clock, with a human always a message away.
Smart utilities, connected to the cloud
Electricity and water metering platforms with instant self-service purchase and real-time dashboards across every site.
Digital experiences your customers love to use
Websites, mobile apps, online stores and secure integrations with mobile money, banks and partner APIs.
Your technology partner, from idea to production
Proximal Innovation Ltd is a Nairobi-based technology company. We combine software engineering, cloud, AI and IoT expertise to help organisations digitise operations, serve customers better and grow with confidence, and we stay on to run and improve what we build.
Six capabilities. One partner.
From the first line of code to the cloud it runs on, we cover the technology modern organisations depend on.
Software & Cloud
Custom platforms, ERP, CRM and HR systems, deployed on secure cloud infrastructure.
Web & Mobile
Websites, web apps, mobile apps and online stores built for performance.
AI & Automation
AI agents, chatbots and workflow automation that save time and serve customers 24/7.
Fintech & Integrations
Mobile money, banking, SMS and API integrations that connect your ecosystem.
IoT & Smart Utilities
Connected electricity and water metering with real-time cloud dashboards.
Digital Growth
SEO, social media and analytics that grow your brand with measurable results.
One connected technology ecosystem
We design the layer in the middle: secure platforms that connect the channels your customers use to the services your business depends on.
Channels
Proximal platform layer
Connected services
Proven platforms, ready to deploy
Production-tested solutions we configure and extend for each client, so you go live faster.
AI that knows your business
We build AI agents that answer customer and staff questions using your own approved content (FAQs, product information and policies) on your website, in support channels or inside internal tools, always with a way to reach a person.
- Answers from your own approved content
- Website, chat and internal channels
- Handover to your team with full context
Utilities you can see in real time
Our smart utilities platform connects electricity and water meters to a cloud dashboard, letting landlords, estates and utility operators manage tariffs, token sales, consumption and meter health from anywhere.
- Prepaid and postpaid metering
- Self-service token purchase
- Multi-site dashboards and analytics
Every customer, one view
Our CRM platform gives service and subscription businesses (internet providers, property managers, membership organisations and more) a single view of every customer, plan, invoice, payment and support request.
- Subscriptions, invoices and support
- Automated workflows and reminders
- Live dashboards for management
A delivery process built for certainty
Clear scope, visible progress and a team that stays with you after launch. Every engagement follows the same proven path.
Discover
Workshops to understand your goals, users and constraints.
Design
Architecture, prototypes and a clear, written plan.
Build
Agile sprints with regular demos and feedback.
Launch
Testing, data migration, training and go-live.
Run & grow
Hosting, monitoring, support and continuous improvement.
Built on proven, modern technology
Our Core Values
Tailored Innovation
We don't just apply technology; we craft it to solve your specific business bottlenecks and unlock new opportunities.
Local Understanding
We build for how organisations in Kenya and the region actually operate, from mobile money to local regulation and data protection.
Reliability by Design
We build secure, scalable and maintainable systems so you can trust your technology today and scale confidently tomorrow.
Clarity & Collaboration
Transparent processes, jargon-free communication and working as an extension of your team.
Let's build what's next for your organisation
Tell us about your goals. We'll help you plan, build and run the technology to get there.
Got questions? (FAQs)
More questions? Talk to us or see all FAQs.
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